Care Instruction
To make sure you can enjoy your jewelry for years to come, and even make it last for generations, you can find advice on proper care and storage here.
Five tips for care and cleaning
Our jewelry is of the highest quality, and if you take proper care of it, it can last you a lifetime. Here are five tips to help:
1. Everyday wear
Please make sure your jewelry does not come into contact with perfumes, soap, chemical products or cosmetics, as these could affect the color and natural appearance of the materials. We recommend waiting until your perfume or cosmetics have dried completely before putting on your jewelry. Please also ensure your jewelry does not come into contact with hard materials such as marble or stone.
2. Cleaning
It’s easy to clean a lot of our jewelry yourself simply using lukewarm water and soap. Once cleaned, dry the jewelry with a soft tissue to prevent new deposits or water marks from appearing. Please take note of our care instructions for the individual gemstones. You can find them here.
3. Storage
Make sure that your pieces of jewelry are stored separately from each other. Some gems are extremely hard and strong, and can scratch or damage each other if they come into direct contact. When you purchase a piece of jewelry, we will ship you a matching soft leather pouch which you can use to store it and take it with you on your travels.
4. Swimming, bathing and saunas
We recommend that you remove your jewelry before swimming or bathing, particularly in chlorinated water or saltwater. You should also avoid wearing your jewelry while sunbathing or in the sauna due to the high temperatures. Jewelry made from precious wood is especially sensitive. We recommend avoiding all contact with water when wearing these pieces and cleaning them using only a gentle polishing cloth.
5. Regular servicing
We are happy to have your jewelry checked and can offer you a range of services to deal with any abnormalities. If you find that a stone on your piece of jewelry has become damaged or loose, please have it repaired as soon as possible so that you do not lose it. Please feel free to visit us in one of our boutiques or contact our Customer Service. If you have any scratches or tough grime, please feel free to take advantage of one of our services. You can find more information here.
