FAQ
FAQ
- Shopping online and by telephone
- Shipping & Returns
- Repairs, Care & Cleaning
- Account
- Newsletter
- Gifts
- Size Guide - Rings
- Size Guide - Bracelets
Still can’t find what you’re looking for?
Contact Us
Care Instruction
Care Instruction
To make sure you can enjoy your jewelry for years to come, and even make it last for generations, you can find advice on proper care and storage here.
Five tips for care and cleaning
Our jewelry is of the highest quality, and if you take proper care of it, it can last you a lifetime. Here are five tips to help:
1. Everyday wear
Please make sure your jewelry does not come into contact with perfumes, soap, chemical products or cosmetics, as these could affect the color and natural appearance of the materials. We recommend waiting until your perfume or cosmetics have dried completely before putting on your jewelry. Please also ensure your jewelry does not come into contact with hard materials such as marble or stone.
2. Cleaning
It’s easy to clean a lot of our jewelry yourself simply using lukewarm water and soap. Once cleaned, dry the jewelry with a soft tissue to prevent new deposits or water marks from appearing. Please take note of our care instructions for the individual gemstones. You can find them here.