Repair and Care

Repair and Care

How do I look after my TAMARA COMOLLI jewelry?

Our jewelry is of the highest quality and, if properly cared for, can last a lifetime – and more. You can find some tips and tricks here:

• To ensure that gemstones and gold remain in good condition over the years and do not get scratched, we provide beautiful, lightweight pouches and travel packaging which you can use to store your jewelry and protect it.
  
  
• Store your diamond jewelry separately. Diamonds are extremely hard and can easily scratch gold, pearls and precious stones.
  
  
• To avoid scratches, please wear gemstone bracelets away from your watch.
  
  
• Apply hairspray, perfume, sunscreen or nail polish remover before putting on your jewelry and avoid any contact with the jewelry.
  
  
• Jewelry should be removed before sunbathing, entering a sauna or swimming in chlorinated water. Some gemstones lose their color in the sun and are damaged by chlorine.
  
  
• Please do not place your rings on the edge of the sink – many rings get lost this way!
  
  
• Avoid jewelry coming into contact with hard surfaces like marble or stone.
  
  
• If you notice that a stone is loose or damaged, please have it fixed immediately so that you do not lose it.

For more information on jewelry care, please click here.

We are happy to check your jewelry regularly at any of our boutiques. We can have the jewelry polished, and check the clasps and the stone settings. Please visit one of our seven boutiques or contact our Customer Service.

Is it possible to get a new nylon strap for my SIGNATURE Charmlet bracelet or my MYMIKADO bracelet?

We would be happy to provide you with a new nylon strap – in a different color, if you prefer. Please call us or contact our Customer Service. You are also welcome to visit one of our boutiques for a new strap.

Where can I get TAMARA COMOLLI products repaired?  

You can visit us in one of our boutiques or contact our Customer Service. Since every piece of jewelry is unique, we take particular care when repairing your jewelry in our goldsmiths’ atelier at Tegernsee. Our staff will go through all the details with you. You also have the option of visiting one of our partner jewelers. A list of all TAMARA COMOLLI boutiques and jewelers can be found here.